State Farm® Insurance Agent Jeff Ward

"Tommy is fantastic! We are in the process of purchasing a house and he made the home owners insurance process seamless. He is very detaile oriented and took the time to explain everything to us. Also we went ahead and switched our auto insurance as well and received a nice little bundle."

"We just switched our auto and included home owners insurance with Tommy from State Farm and he was by far the best valued quote. He was super professional, and patient as I was getting other quotes with no pressure. Hands down I highly recommend him. Friendly, informative and knowledgeable."

"Sheri at Jeff Ward State Farm provided outstanding customer service. She noticed that our RV insurance was being billed monthly while the rest of our policies were paid annually, and she proactively reached out to ask if we’d like everything to match.

She took the time to research whether our RV policy could be switched from monthly to yearly billing, then got back to us promptly with the answer. I really appreciated her attention to detail and willingness to go the extra mile to make things simpler for us. It’s refreshing to work with someone who is so proactive, responsive, and genuinely looking out for her customers. Thank you, Sheri!"

"This is the first insurance agency I have found in years that truly cares about their customers. All my questions, calls and a recent auto claim are answered handled with kindness taking the stress off of me. When I call the talk to me like I am important and a truly known."

"⭐⭐⭐⭐⭐

I had an outstanding experience working with Tommy. From the very beginning, they were professional, knowledgeable, and genuinely took the time to make sure I understood all of my coverage options. They helped me find the best coverage at a competitive price! He saved me A LOT!

What really stood out was their responsiveness and attention to detail. Every question I had was answered quickly and thoroughly, and the entire process was smooth and stress-free.

If you're looking for an insurance agent who is honest, dependable, and puts your best interests first, I highly recommend Tommy."

"Sheri was very helpful and efficient in helping me with my billing questions."

"Had the pleasure of working with Josh Vanderhoeven from this office location. He helped my wife and I set up vehicle and renters insurance. His customer service is one that your will remember for years to come, as well whenever you hear the name State Farm."

"Tommy helped me switch from progressive to State Farm and ended up saving me 80$+!! He was super helpful and I would recommend his office!"

"Had an awesome experience with Tommy, he got me insurance for my business and saved me thousands!"

"We had a great experience working with Tommy. We had many questions and had him go back multiple times with different options and scenarios. He was so patient with us and happy to look into everything we asked. He took extra time to explain everything clearly."

"I worked with Tommy on switching over my auto and renters insurance and he was amazing!! Very kind and explained everything to me and answered all my questions! We need more people like him. Highly recommend!"

"I am so thankful I contacted State Farm insurance and had a chance to discuss my insurance needs with Tommy. He was extremely helpful, knowledgeable, patient and friendly. I hadn’t had this searching for new insurance experience in years so was pleasantly surprised at how easy Tommy made the experience. He was a pleasure to work with, and I have confidence he’ll be able to answer any future questions I may have."

"Tommy was such a great help! He explained everything really clearly and made sure I understood everything that was going on with a great attitude the whole time. I can’t recommend them enough"

"Jeff Ward State Farm Insurance Agency sets the standard for how an insurance office should operate. Professional, responsive, and genuinely focused on helping you make the right decision, not just selling a policy. They communicate clearly, follow through, and make the whole process smooth. If you’re looking for an agency you can trust, this is it."

"I have been very happy with working with Jeff Ward's insurance for the last several years. Recently decided I wanted to add an umbrella policy since I am retired and wanted coverage in case of the very rare and unexpected possibility of a large liability claim against me. Thomas M worked with me to give me the quote and explain the modest reduction in my current policies. Very happy with the service."

"Tommy was very good to work with. He had great customer service, explained everything thoroughly and got me some very good coverages. All the staff was very friendly as well."

"Didn’t end up going with State Farm, but Josh V was great, knew his stuff, and was very informative."

"Nathan Day is top tier. He made the process so easy and was right there for ALL the questions I had. Made changing our home owner's super easy and then we decided to bundle our vehicles and leisure vehicles. We choose to do that because Nathan went above and beyond. Super kind,helpful, attentive.
We appreciate all is his help!"

"Jeff’s team is fabulous. Excellent customer service, highly recommend!"

"Overpriced and under serviced. Everything is directed through their main center. Expect to do most of the work on anything you need yourself.

Also they removed discounts i had and raised prices and only corrected it after I brought it up. Low integrity. Watch your bills - they will do anything they can to increase costs. And if something does happen when you need help, they won't be there."

"Josh was the best at helping me set up car insurance, renters insurance, and life insurance! I have never felt better about my protection!"

"Josh was able to help my boyfriend get a policy that protects him if he gets sick or injured and he was super good to work with."

"Josh helped me get a policy to help pay my bills if I got hurt or sick! He is awesome!"

"I transferred to State Farm in Lacey due to Sales representative Tiffany Neeker …. always pleasant and positive . She offered great suggestions and services to fill all my insurance needs . The office at Jeff’s is pretty cheerful environment as everyone acknowledges you .
Great Experience"

"Tiffany was super helpful and made getting life insurance really easy. She really makes your problem her own problem. Every time you talk to her she shows her knowledge and experience. She explained everything in simple terms and made sure I understood what I was getting. I would definitely recommend her as an insurance salesperson."