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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Andy Frickel

Andy Frickel

December 10, 2025

5  out of  5
rating by Andy Frickel
"Jeff is a great agency owner and is a staple in the community. You will really love working with him."
We responded:
"Hi there, Andy! It's truly a pleasure to hear your wonderful feedback about Jeff. Knowing that you enjoy collaborating with him motivates us to keep up the great work. We're grateful to be part of such a fantastic community!"
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Ruston Bown

December 10, 2025

5  out of  5
rating by Ruston Bown
"Jeff is a pleasure to work with. Super responsive and helpful!"
We responded:
"Hello Ruston, thank you so much for your fantastic feedback! 😊 I'm delighted to know that Jeff has been so responsive and helpful during your interactions. Your satisfaction means the world to us and we're here whenever you need assistance!"
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Christian Niccum

December 10, 2025

5  out of  5
rating by Christian Niccum
"Jeff is awesome! Not just a great neighbor but a great friend. Thank you for all the help."
We responded:
"We're delighted to read about your positive experience with Jeff! Your kind words truly make a difference and brighten our day. We're thrilled to have been able to assist you, and we'll always be here to support your insurance needs. Thank you for being a valued part of our community!"
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Amy Ward

December 10, 2025

5  out of  5
rating by Amy Ward
"Jeff Ward, and his State Farm office, has been a great insurance agent for me and my family. He goes above and beyond to provide us with insights into our different insurance needs. He’s personable and easy to work with. And he cares a great deal about his work and what he can provide for his customers."
We responded:
"Hi there, Amy! Thanks a ton for sharing your wonderful feedback with us! 😊 We're delighted to know our efforts to support you and your family have made such a positive impact. It's always our pleasure to ensure your insurance needs are met with care and dedication. We're excited to continue being here for you!"
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Mike DeMaio

December 10, 2025

5  out of  5
rating by Mike DeMaio
"JEFF and his team are Amazing. They saved my family money for better coverage and have helped so many others I have referred over. People who care ❤️"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had a positive experience with our team. Our goal is to always provide excellent service and help our customers find the best coverage for their needs. We truly appreciate your referrals and support. Please don't hesitate to reach out if you need any further assistance."
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dyermm

December 10, 2025

5  out of  5
rating by dyermm
"Jeff made switching insurance companies so simple to do. He was quick to respond to emails, answered all my questions, and provided me with prompt service each and every time it was necessary. I am so happy we made the switch to State Farm to bundle our home and auto insurance and feel extremely lucky to have found an agent as caring as Jeff! The rates are amazing and the service is exceptional!"
We responded:
"Hello dyermm, Wow! Thank you for your fantastic feedback. It warms our hearts to know that Jeff was able to make your experience seamless and rewarding. We're delighted to have you in the State Farm family and look forward to serving you with the same care and dedication in the future!"
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Ryan Davis

December 10, 2025

5  out of  5
rating by Ryan Davis
"I’ve been using Jeff Ward StateFarm for 3 years since moving to the area. Rebekah in the office is phenomen how when you call places and you ask a question and no one knows the answer?? That is NOT the case here! They always have the answer. Best insurance agency I’ve ever used in my adult life."
We responded:
"Hi Ryan, we're overjoyed to hear about your positive experience over the past 3 years with us! It's wonderful to know Rebekah and the team have provided the answers and service you deserve. Your kind words fuel our passion to offer exceptional care every time. We look forward to continuing to serve you well!"
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Austin J

December 10, 2025

5  out of  5
rating by Austin J
"Jeff and his staff have been excellent. We switched auto and life a few years back and could not be happier. They made picking up an RV policy super easy as well. Highly recommend."
We responded:
"Hello Austin J, we’re so grateful for your positive review! It's fantastic to know that switching your auto, life, and RV insurance with us has been such a satisfying experience. Your recommendation means a lot to us, and we're here to assist with any needs you might have. Looking forward to serving you for many more years to come!"
Profile photo of Katerina Pavlovcic

Katerina Pavlovcic

December 10, 2025

5  out of  5
rating by Katerina Pavlovcic
"We were switching insurance providers for our properties and for our vehicles, and Jeff and his team did an amazing job leading us through the process and explain everything we need to know by providing great expertise so we make informed decisions. They are very responsive and reliable when you need them. I highly recommend Jeff and his team for all your insurance needs."
We responded:
"Hello Katerina, we're immensely thankful for your kind words and fantastic review! 😊 It's truly rewarding to know you had a seamless experience with us. We're always here to help you with your insurance needs. We're grateful for your recommendation and look forward to serving you in the future!"
Profile photo of Matt Holmes

Matt Holmes

December 10, 2025

5  out of  5
rating by Matt Holmes
"Jeff Ward & his team are superior professionals. They can truly help you in a variety of ways. Exquisite service, able to cover something most don't, fantastic coverage, routine check-ins and follow up so you're never left hanging as well as super competitive on price. If you have any question or are ever in doubt over what you're getting for what you pay, I highly recommend reaching out to Jeff Ward State Farm Agency. - Matt"
We responded:
"Hello Matt Holmes, we're delighted to hear about your satisfaction with our service! It brings us joy that you appreciate our team's dedication to comprehensive coverage and affordable prices. Thank you for recommending us so enthusiastically! If you need any assistance, please don't hesitate to let us know – we're always here for you."
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Jeffrey VanderHoeven

December 10, 2025

5  out of  5
rating by Jeffrey VanderHoeven
"Smart team, great service. Everyone at this State Farm office knows their stuff and always goes the extra mile to help. They make everything easy to understand and quick to resolve. Service is top notch. Highly recommend this office."
We responded:
"Thank you so much for your wonderful review! We're overjoyed to know that our team's efforts to provide clear guidance and exceptional service are making a positive impact. Hearing your recommendation truly means a lot to us. We're here to help whenever you need us!"
Profile photo of Lance Puffer

Lance Puffer

December 10, 2025

5  out of  5
rating by Lance Puffer
"We have had an amazing experience with Jeff and his office. They are responsive and polite when we discuss things on the phone each time. Jeff is also pretty good at fantasy football unlike me as of late. 😉"
We responded:
"Thank you, Lance, for sharing your delightful experience! 😊 We’re so glad you felt the warmth and care from Jeff and the team. And hey, Jeff will be thrilled to know about his fantasy football reputation! Always here for your insurance needs!"
Profile photo of Tom Watson

Tom Watson

December 10, 2025

5  out of  5
rating by Tom Watson
"Jeff Ward and his staff are always helpful, and when you call, you actually reach someone in their office—not a random call center across the country. Their pricing is very reasonable compared to other local companies, and I truly appreciate the personalized service. I have my auto, home and business insurance with him. Jeff is always available when you need him.”"
We responded:
"Hey there, Tom! 🌟 A huge thank you for your wonderful review! We’re so pleased to know that you appreciate our pricing and personal service. It's our goal to always be there for you, whether it's for auto, home, or business insurance. Looking forward to continuing to assist you!"
Profile photo of Christina Rose

Christina Rose

December 10, 2025

5  out of  5
rating by Christina Rose
"I’ve have had nothing short of a pleasant experience with Jeff and his team. They are all so amazing and truly care about their customers and getting the best for them. Highly recommend them!"
We responded:
"Hi Christina, we're really grateful for your delightful feedback! 😊 It's wonderful to know that you feel supported and valued by our team. We're committed to consistently delivering the best service for you and all our customers. Thank you for your warm recommendation!"
Profile photo of Eileen Dupras

Eileen Dupras

December 10, 2025

5  out of  5
rating by Eileen Dupras
"Jeff Ward is an excellent State Farm Insurance Agent. We have been State Farm clients for years. He is also a stellar citizen in our community. We appreciate his customer service and enjoy having him as a neighbor in our community. He will put your needs and requirements at the top of his list."
We responded:
"Hello Eileen! Your kind words bring such joy to our team! 🥰 We're committed to prioritizing your needs and fostering a genuine connection. It's an honor to be part of your community and look forward to many more years together!"
Profile photo of Valerie VanderHoeven

Valerie VanderHoeven

December 10, 2025

5  out of  5
rating by Valerie VanderHoeven
"Josh has always been able to take good care of us! We have two teenage sons, and Josh has been super helpful making sure we have proper coverages for an affordable price!"
We responded:
"Thank you for sharing your positive experience with us! We're delighted to hear that Josh has been able to assist you effectively, especially with ensuring appropriate coverage for your family. Your trust in us during important life stages like having teenage drivers means a lot. Please feel free to reach out anytime you need further assistance."
Profile photo of Phuong Nguyen

Phuong Nguyen

October 28, 2025

5  out of  5
rating by Phuong Nguyen
"Tammy was Very professional and helpful! Answer all my question and helped me though it all!"
We responded:
"We're so grateful for your wonderful feedback, Phuong! It's fantastic to know that Tammy made the process easier for you by addressing all your questions. If there's anything else we can assist you with, we're always here to help!"
Profile photo of Sergio Garcia

Sergio Garcia

September 26, 2025

5  out of  5
rating by Sergio Garcia
"La verdad estoy muy contento con esta aseguranza por el buen servicio que brindan a los clientes siempre te contestan pronto y siempre están dispuestos a solucionar tu situación se los recomiendo sobre todo porque hablan español pregunten por Ingrid ella habla español y es muy amable"
We responded:
"Thank you so much, Sergio, for sharing your experience with us! 😊 We're very pleased to know you're satisfied with our service and that Ingrid was able to assist you so well. We're always here to help with whatever you need. We hope to keep exceeding your expectations!"
Profile photo of Gary Colson

Gary Colson

July 10, 2025

5  out of  5
rating by Gary Colson
"Jeff Ward, Rebekah Flanders and their team are absolutely killer. If I am remembering correctly, I signed with them nearly 11 years ago, when I was 18 years old and I am still with them today. Auto insurance, Life insurance, Renter's Insurance, etc. Over the years they have always been so incredibly helpful for me, answering my questions with patience and clear communication, always happy to help. Over the past decade, I've only ever needed to email them or interact directly with them maybe 8 times? Not even once a year. But every time I speak with them, I can tell that they remember exactly who I am, I'm not just an account on their computer, but I am still that kid who went into their office all those years ago to sign up for auto insurance on my first car, albeit I'm now approaching my 30s and go by a different name. I'm about to make my move to Oregon this year, and Rebekah let me know that I will have to start working with a new agent who is licensed in Oregon, and learning this genuine has made me sad. Not "aw bummer" sad. But actual "what am I going to do without you?" kind of sadness. I'm sure the agent I end up working with over in Oregon will be stellar, but without a shred of doubt, I do not think they will ever be able to fill the shoes that Jeff and Rebekah left for them quite the same. Thanks for all the help, guys. - Dillon "Gary" Colson"
We responded:
"Wow, Gary, we're deeply touched by your heartfelt review! 😊 It's been an incredible journey having you with us all these years, and it truly feels like saying goodbye to family. We're sad to see you go but excited for your new adventure in Oregon. Please don't hesitate to reach out if you ever need us again. Wishing you all the best!"
Profile photo of Ravneet Sandhu

Ravneet Sandhu

July 2, 2025

5  out of  5
rating by Ravneet Sandhu
"My husband and I reached out to Jeff about our car insurance and his team was very helpful and fast at responding. We had a great experience working with Jeff and his team. Highly recommend!!"
We responded:
"It brings us great joy to know that you and your husband had a fantastic experience with our team, Ravneet! We’re so happy that our prompt responses and assistance met your expectations. Your recommendation means a lot to us, and we’re here to help whenever you need! 😊"
Profile photo of Jack Huthmacher

Jack Huthmacher

June 13, 2025

5  out of  5
rating by Jack Huthmacher
"The best service ever! I not only received great quotes for my home and new car the person that I worked with was wonderful! If you need insurance give them a chance!"
We responded:
"We're absolutely delighted to hear that our service made such a positive impact on your experience, Jack! 😊 It’s great to know you found the quotes for your home and car to be helpful, and we’re thrilled the team made you feel well taken care of. Thanks for the wonderful recommendation – we’re here whenever you need us!"
Profile photo of Kristen Walz

Kristen Walz

June 12, 2025

5  out of  5
rating by Kristen Walz
"I reached out to them and she called me right away, I had everything set up and then said no nevermind I’m going back to the company I had for 13 years. Then I came back and she still had everything. They offered way more than what I had with my other insurance. She made it easy and went above and beyond. The people who work in the office are extremely nice, they will work with you, but they offer more for the same price as your insurance. I’m so happy I switched"
We responded:
"Wow, Kristen! Your review truly brightens our day 😊. It's wonderful to know that our team could provide everything you needed, making your decision a positive one. We’re overjoyed you found exactly what you were looking for with us. Thanks for sharing such kind words about your experience!"
Profile photo of Mike Wenderoth

Mike Wenderoth

April 4, 2025

4  out of  5
rating by Mike Wenderoth
"I was looking to see if my current policy was good and Stephanie kept on calling and after I met her in person it was a extremely enjoyable experience....the reason for 4 star and not 5 is there is always room for improvement Thanks again Stephanie"
We responded:
"Thank you for taking the time to leave us a review. We’re glad to hear that your experience with Stephanie was enjoyable. We appreciate your feedback and will continue to strive for improvement. Thank you for choosing us for your insurance needs."
Profile photo of Matt Cahill

Matt Cahill

February 27, 2025

5  out of  5
rating by Matt Cahill
"Jeff is THE man! He has been wonderful to speak with. Very approachable, highly knowledgeable and has gone above and beyond to explain the complexities of insurance in an easy-to-digest format so I could make an informed decision. Highly, highly recommend Jeff Ward for your insurance needs!"
We responded:
"Thank you for your kind words and positive feedback! We're thrilled to hear about your great experience and appreciate your recommendation. It's our goal to provide excellent service and support, making sure our clients have all the information they need to make the best decisions. We look forward to continuing to serve you and meet your insurance needs."
Profile photo of Kellie Myler

Kellie Myler

February 4, 2025

5  out of  5
rating by Kellie Myler
"Jeff and team recently helped us get insurance for a new vehicle. They were easy to work with and responsive to our needs. Thanks again to Jeff and Team! Much appreciated."
We responded:
"Thank you for your kind words! We're thrilled to hear that our team was able to assist you with your new vehicle insurance smoothly and meet your needs. Your support means a lot to us, and we're grateful to have you as a valued customer. If you need any further assistance, feel free to reach out anytime!"